At Namasteji.in we work very hard to deliver the best services experience to you. However, sometimes because of the scale of operation a few exceptional cases do happen. If for any reason you do not feel satisfied with the services delivered to you then please get in touch with our customer service team for an appropriate resolution.

We will try our best services to replace the services to your satisfaction and if that is not possible because of some operational constraint then we will provide full refund as per the requirement. In all such circumstances, before using the services please get in touch with our customer service team who will guide you on the process for the same.

Cancellations can be done before availing the services.
How Will I get refund?
It will be processed through NEFT in 12-15 business days.
Grievance Officer
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Alpesh Doshi
SHREE PADMAVATI ONLINE SERVICES PVT. Ltd.
103, Ratnamani Complex, Opp. Gandhigram Railway Station, Near Ellis Bridge, Ahmedabad - 380009
Phone: +079-30266065
Email: grievance@namasteji.in
What to do if I want refund?
Please follow these steps to claim replacement/refund without any hiccups
  • Give us a call on 079-3004 3005 or drop an email at info@namasteji.in. Within 72 hours of delivery.
  • Register your complaint and get a complaint id by the customer service team.